topic Re: any solution! in Get Support

any solution!

GP816 — Wed, 05 Jan 2022 09:04:12 GMT

hi there!

my friend was out of country for 5 months and in the mean while his public mobile cell no is deactivated. Can you suggest me how he can resume his services again? looking forward to solution as he wanted to regain his no

Re: any solution!

Pizzaeh — Sun, 31 Mar 2019 15:02:23 GMT

@GP816 wrote:
hi there!
my friend was out of country for 5 months and in the mean while his public mobile cell no is deactivated. Can you suggest me how he can resume his services again? looking forward to solution as he wanted to regain his no

"Suspended accounts are deactivated after 90 days if payment is not received. You will lose your phone number and service."

The only option now is to activate a new account/number/SIM card. Couple of promotions currently running, so he/she can take their pick.

Next 30 days for $0

$25 Credit for You and Your Friend by Referring them to Public Mobile

Re: any solution!

Tony8 — Sun, 31 Mar 2019 15:01:21 GMT

Hi , he will need to buy a new Public Mobile SIM card and activate it, and choose a plan. 🙂

Re: any solution!

GP816 — Sun, 31 Mar 2019 15:06:37 GMT

it means that he cant get that no back?

Re: any solution!

Tony8 — Sun, 31 Mar 2019 15:09:22 GMT

That number was probably given to someone else after the 90 days of being inactive.

Re: any solution!

Pizzaeh — Sun, 31 Mar 2019 15:10:35 GMT

@GP816 wrote:
it means that he cant get that no back?

Correct, the number may have already been assgined to someone else.

Re: any solution!

GP816 — Sun, 31 Mar 2019 15:10:49 GMT

oh, thanks buddy

Re: any solution!

opendoor — Sun, 31 Mar 2019 15:55:06 GMT

Your account is deactivated after 90 days. All you need is to get new sim and activate with the number.

Re: any solution!

wetcoaster — Sun, 31 Mar 2019 16:05:26 GMT

@GP816 wrote:
oh, thanks buddy

It's considered bad form to choose your own "thank you" as solution, specially when @Pizzaeh has given you a fast and correct answer including links to help you.

I gave @Pizzaeh the solution