topic Re: Registration Page Errors in Get Support

Registration Page Errors

ajaxjblue — Wed, 05 Jan 2022 09:04:01 GMT

Hi I finished the registration process... ie opening an account, entering sim card information, transfering my old telus phone number, choosing a plan, entering in payment etc, and then it errored out and said something went wrong... I didn't receive an email, and I can't log into my account... What should I do?

Thanks

Re: Registration Page Errors

popping — Sun, 31 Mar 2019 03:32:09 GMT

@ajaxjblue wrote:
Hi I finished the registration process... ie opening an account, entering sim card information, transfering my old telus phone number, choosing a plan, entering in payment etc, and then it errored out and said something went wrong... I didn't receive an email, and I can't log into my account... What should I do?

Thanks

J

PM service is slow and gives you that error.

Restart your browser and starts over again.

If you need to go back one page during the activation process, restart your browser and restart the activation process again.

Re: Registration Page Errors

ajaxjblue — Sun, 31 Mar 2019 03:39:07 GMT

Perfect! Solution worked just as you said! Awesome!

Re: Registration Page Errors

Dunkman — Sun, 31 Mar 2019 03:43:30 GMT

@ajaxjblue

Check your credit card statement online to make sure that you have not been billed. If you have not been billed, you can re-try again. Sometimes a different web browser, clearing cache, or incognito mode. Chrome incognnito works well.

If your credit card was charged, don't bother activation process again. Private message moderator with details of your situaiton.

Send a private message to moderator through the following link :

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

EDIT: Ignore. Solution found