topic Balance Transfers??? in Get Support

Balance Transfers???

kav2001c — Wed, 05 Jan 2022 09:02:16 GMT

Weird response today; I had a Mod offer me to do a balance transfer between accounts (I thought was not even possible?)

They misread my request so could be a mistake but does Public now allow transfer funds again?

Re: Balance Transfers???

mimmo — Tue, 30 Jan 2018 19:16:12 GMT

A good question @CS_Agent can you provide any insight?

Re: Balance Transfers???

Acekiller — Tue, 30 Jan 2018 19:59:41 GMT

wouldl be interested to know

Re: Balance Transfers???

kav2001c — Wed, 31 Jan 2018 13:51:53 GMT

It was a new Mod I had not seen before (Aissata B) so as I said possibly error.

No response to my follow up messages yet.

Re: Balance Transfers???

Mary_M — Wed, 31 Jan 2018 14:18:15 GMT

Hey @kav2001c,

Good question - balance transfer, just like refunds, are not something we offer - however there are certain exceptions, especially if it was an issue caused by us, on our end.

Aissata will be in shortly and she'll reply to you as soon as she can.

Thank you,

Mary