topic Porting from Vonage in Get Support

Porting from Vonage

Kuro — Wed, 05 Jan 2022 08:59:38 GMT

I tried activating a PM SIM and then porting my Vonage number. I cannot seem to get it completed. Has anyone done it before?

Re: Porting from Vonage

computergeek541 — Thu, 28 Mar 2019 21:41:14 GMT

@Kuro wrote:
I tried activating a PM SIM and then porting my Vonage number. I cannot seem to get it completed. Has anyone done it before?

For number portability purposes, Vonage is going to be considered a landline transfer. As such, it will take considerbly longer than a phoe number being transfered from a wireless carrier. The CWTA says to expect ports from a wireless carrier to another to be done within 2.5 hours, but for it to be done within 2 business days if from a landline to wireless carrier.

Re: Porting from Vonage

Kuro — Fri, 29 Mar 2019 00:04:20 GMT

@computergeek541 wrote:
@Kuro wrote:
I tried activating a PM SIM and then porting my Vonage number. I cannot seem to get it completed. Has anyone done it before?

For number portability purposes, Vonage is going to be considered a landline transfer. As such, it will take considerbly longer than a phoe number being transfered from a wireless carrier. The CWTA says to expect ports from a wireless carrier to another to be done within 2.5 hours, but for it to be done within 2 business days if from a landline to wireless carrier.

Thanks very much. I understand that, but PM will not complete the porting and registration. Gives me a number of errors which has nothing to do with it. Has anyone every successfully ported from Vonage to PM and how was it done?

Re: Porting from Vonage

Anonymous — Fri, 29 Mar 2019 02:18:54 GMT

@Kuro - Have you tried clearing your browser's cache and/or using your browser in privacy/incognito mode? Seems like way too many errors on one form.

If that doesn;t work, i would contact the moderators to get the transfer going on your behalf.

Click here to send the moderator team a private message. Their hours are: Mon-Fri 8AM-Midnight(EST) & Sat/Sun 8AM-10:00PM(EST)

Re: Porting from Vonage

Kuro — Fri, 29 Mar 2019 02:35:55 GMT

@Anonymous wrote:
@Kuro - Have you tried clearing your browser's cache and/or using your browser in privacy/incognito mode? Seems like way too many errors on one form.
If that doesn;t work, i would contact the moderators to get the transfer going on your behalf.
Click here to send the moderator team a private message. Their hours are: Mon-Fri 8AM-Midnight(EST) & Sat/Sun 8AM-10:00PM(EST)

Thanks very much for your suggestion. I'm currently working with Adriana - Mod