topic Switching from Freedom in Get Support

Switching from Freedom

Alicat140 — Wed, 05 Jan 2022 08:57:27 GMT

My boyfriend wants to switch from Freedom to Public Mobile. He currently has a month overdue and the next month due next week. Is he able to transfer his number while owing a month? Or will he have to contact freedom and pay it off before he can transfer? We wanted to take advantage of the $25 referral bonus before it ends

Re: Switching from Freedom

Lieux — Tue, 26 Mar 2019 20:23:58 GMT

@Alicat140 wrote:
My boyfriend wants to switch from Freedom to Public Mobile. He currently has a month overdue and the next month due next week. Is he able to transfer his number while owing a month? Or will he have to contact freedom and pay it off before he can transfer? We wanted to take advantage of the $25 referral bonus before it ends

I don't think freedom will let him go with something to pay.... Pay his fee so he can join public mobile!

Re: Switching from Freedom

Anonymous — Tue, 26 Mar 2019 20:53:05 GMT

@Alicat140 wrote:
My boyfriend wants to switch from Freedom to Public Mobile. He currently has a month overdue and the next month due next week. Is he able to transfer his number while owing a month? Or will he have to contact freedom and pay it off before he can transfer? We wanted to take advantage of the $25 referral bonus before it ends

You could activate a SIM and get the referral and all settled in with Public Mobile and *then* transfer the number over when you're ready.

Re: Switching from Freedom

will13am — Tue, 26 Mar 2019 21:11:33 GMT

@Alicat140, I assume that the Freedom account in question is postpaid and not prepaid, otherwise the service will have stopped. With that said, it will be possible to activate a service with Public Mobile and port the number from the Freedom account over. Once this action is taken a final bill will be triggered on the Freedom end with all arrears included. Whether your boyfriend chooses to pay it or let it go to a collection agency to resolve, that is a personal matter.

Re: Switching from Freedom

Rockhopper99 — Wed, 27 Mar 2019 17:59:48 GMT

Just went through this scenerio with someone from Bell. Yes he should still be able to get setup with public mobile.

Please be sure to do it all online and give the referal number so both of you get the $25 credit. The $25 credit will show up for both of you within 72 hours.

Of course, he will still be responsible to settle his outstanding balance with previous account.