topic Re: Can't send or receive pictures in Get Support

Can't send or receive pictures

nastypc — Wed, 05 Jan 2022 08:57:00 GMT

APN settings are good can no longer send or receive pictures just says sending pictures.... And don't get any either through MMS...

Re: Can't send or receive pictures

ShawnC13 — Mon, 22 Jan 2018 02:09:34 GMT

@nastypc,a little more info. What type of phone, was it working before?

Re: Can't send or receive pictures

will13am — Mon, 22 Jan 2018 03:13:52 GMT

Consider trying a different messaging app.

Re: Can't send or receive pictures

computergeek541 — Mon, 22 Jan 2018 05:04:07 GMT

Some screeenshots of your APN settings may help us to show if there are any errors or to help point out settings that could be tried.

Re: Can't send or receive pictures

mimmo — Mon, 22 Jan 2018 05:16:54 GMT

I have had a similar issue (twice, android). mms were working fine then could not be sent. it usually cleared up in 24 hours. Last time it happened was in the summer.

do you uses vibre or whatsaap? those are two populal alternatives

Re: Can't send or receive pictures

wetcoaster — Mon, 22 Jan 2018 05:39:00 GMT

One thing that did the trick for me when I was using Google Messages sometime last summer, was turning WiFi off so that the "data" connection was forced to cell data. Obviously a pain if you are on WiFi 95% of the time...

(Messages acted up for me after an up-date and worked itself out when I went back to try after the next up-date. I have permanently switched to another messaging app since.)

(Just to clarify, no, with Public Mobile you don't need a data plan for MMS and they don't count towards your data bucket. But they are sent / received via cell data.)

Re: Can't send or receive pictures

nastypc — Tue, 30 Jan 2018 14:37:35 GMT

Sorry for taking so long to respond. Yes nothing worked, I had all settings correct! Could not figure it out so reset my phone and started from scratch. Thank you for all suggestions.