https://productioncommunity.publicmobile.ca/t5/Get-Support/New-Plan/m-p/344029#M180896 <P>Sounds like your account was not created. To be sure please reboot the phone with the PM SIM installed and report the exact message.</P><P>What is make/model of your phone?</P> Tue, 26 Mar 2019 01:15:51 GMT Luddite 2019-03-26T01:15:51Z https://productioncommunity.publicmobile.ca/t5/Get-Support/New-Plan/m-p/344028#M180895 <P>Hello,</P><P>So I just purchased an 30 day auto renewal plan today for $45/mnth, but when I check my account it only says I have $2 with a full $45 next payment due in a month. When I try to make calls it just says "Not on registered network".&nbsp; Any help appreciated,</P><P>Cheers,</P><P>Jason</P> Wed, 05 Jan 2022 08:56:38 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/New-Plan/m-p/344028#M180895 jlgayton08 2022-01-05T08:56:38Z https://productioncommunity.publicmobile.ca/t5/Get-Support/New-Plan/m-p/344029#M180896 <P>Sounds like your account was not created. To be sure please reboot the phone with the PM SIM installed and report the exact message.</P><P>What is make/model of your phone?</P> Tue, 26 Mar 2019 01:15:51 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/New-Plan/m-p/344029#M180896 Luddite 2019-03-26T01:15:51Z https://productioncommunity.publicmobile.ca/t5/Get-Support/New-Plan/m-p/344041#M180897 <P>take you sim card out and enter the sim again in phone and then reboot the device.<BR />this should fix the records.</P> Tue, 26 Mar 2019 01:39:23 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/New-Plan/m-p/344041#M180897 HARSHiL__17 2019-03-26T01:39:23Z https://productioncommunity.publicmobile.ca/t5/Get-Support/New-Plan/m-p/344094#M180898 <P>Not registered sim card is something a phone says when a sim card isn't active witb service.&nbsp; Something got stuck in activation.</P> Tue, 26 Mar 2019 06:25:46 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/New-Plan/m-p/344094#M180898 cavemantoronto 2019-03-26T06:25:46Z