topic Re: Service suspended in Get Support

Service suspended

Lori13 — Wed, 05 Jan 2022 08:55:15 GMT

I have money in my account to be taken for payment which was March 21,2019 and it’s still there and l have no service and it’s now March 24 ?? Why?? Who helps now that public mobile has cut out humans to help??

Re: Service suspended

Lieux — Sun, 24 Mar 2019 18:50:30 GMT

@Lori13 a écrit :
I have money in my account to be taken for payment which was March 21,2019 and it’s still there and l have no service and it’s now March 24 ?? Why?? Who helps now that public mobile has cut out humans to help??

The community is here to help and for specific problem there is the moderator https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Service suspended

sandpublic — Sun, 24 Mar 2019 18:56:51 GMT

@Lori13 wrote:
I have money in my account to be taken for payment which was March 21,2019 and it’s still there and l have no service and it’s now March 24 ?? Why?? Who helps now that public mobile has cut out humans to help??

There is an issue with legacy accounts just follow the link that @Lieux included in the previous post send the moderators a private message and they will straighten it out for you.