topic Reverse payments in Get Support

Reverse payments

Raman91 — Wed, 05 Jan 2022 08:54:40 GMT

I was paying online for my service and I had received a message that it was not going through. So I paid again and I had been charged twice! I’m not needing the service for the amount that I paid so how do I reverse this transaction!

Re: Reverse payments

will13am — Mon, 15 Jan 2018 14:29:32 GMT

For refunds due to multiple payment, you will need the help of a moderator to resolve this issue. The moderator team can be reached via private message using this link. Refer to the following link for information on contacting the moderator team.

http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Moderators/ta-p/76452

Re: Reverse payments

Acekiller — Mon, 15 Jan 2018 16:28:37 GMT

usually there's no refund, but in your case where it is PM's fault, the mods can grant refunds on case by case basis.