topic Re: Refer a Friend in Get Support

Refer a Friend

Nebula — Wed, 05 Jan 2022 08:53:41 GMT

I just got a text from Public Mobile saying;
"Your refer a friend reward will be less on your next payment due to one of your friend's account inactivity"

I only have 2 referrals so I know that both of them are still with PM.

Is PM likely to fix this without much problem? I messaged a MOD already but I wanted to hear back from the community for reassurance as my renewal is coming up very soon.

Thanks!

Re: Refer a Friend

Samianauman — Tue, 09 Jan 2018 20:50:53 GMT

If u 100 percent sure then contact mod

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Add your number email and detail explaination

Ask your refferal maybe they didn't top up their account

Re: Refer a Friend

NDesai — Tue, 09 Jan 2018 20:52:59 GMT

@Nebula Are you sure both of your referrals are currently on an active plan? If they delay the payment and their account goes into Expired status, referral rewards will be removed. Once they make the payment, your account will update itself.

Re: Refer a Friend

Nebula — Tue, 09 Jan 2018 21:02:52 GMT

They are both on auto pay so it should go through automatically. Has that happened to anyone before?

Re: Refer a Friend

Rabbi — Tue, 09 Jan 2018 21:10:39 GMT

@Nebula meaby thay cradit card wose diclined for not having aveleble funts or bloked