topic Re: Cannot change plan in Get Support

Cannot change plan

princessjinx — Wed, 05 Jan 2022 08:53:40 GMT

Hi,

Anyone experiencing problems with changing plans? I get the following error:

Oh no!

It looks like something went wrong, but don't panic.

Log out and then log back in again to continue. Or return to the Login Page.

Misty09 — Sat, 23 Mar 2019 05:55:20 GMT

Hi! Is there enough funds on your account to cover the cost of the new plan?

princessjinx — Sat, 23 Mar 2019 05:59:28 GMT

Yes, of course.

Anonymous — Sat, 23 Mar 2019 06:01:15 GMT

@princessjinx wrote:
Yes, of course.

If you don't want to lose already-paid money then be sure to select to change at renewal time.

Try a different browser or clear cache/cookies or use incognito/privacy mode.

princessjinx — Sat, 23 Mar 2019 06:04:05 GMT

This solution worked. Thank you