topic Re: Keeping Promotional Plan After Absence in Get Support

Keeping Promotional Plan After Absence

Kevin0115 — Wed, 05 Jan 2022 08:52:48 GMT

I'm going to the states to do a 4-month internship; they provide me with a work phone, so I won't be using my Public Mobile plan during that period. I'm currently on the $120 for 90 days plan with 12GB of data (promotional plan from last year), and have autopay enabled. I will obviously be disabling autopay when I leave for the states. Will I still be able to pick up my promotional plan when I return?

Thanks!

Re: Keeping Promotional Plan After Absence

Lg85 — Sat, 06 Jan 2018 00:08:01 GMT

@Kevin0115

Per Public Mobile:

"If you miss your payment due date, your account will be suspended for 90 days. During this 90-day period, you can make a payment anytime to resume your service before your account is completely deactivated. Your payment cycle will restart once your payment is received"

If you want to keep your phone number and promotional plan, you will need to reactivate your plan before the 90 day deadline as you are on a 4 month internship (more than 90 days). Make sure you reactivate a few days earlier (maybe on the 85th day to be safe), just in case.

Re: Keeping Promotional Plan After Absence

Shutdown — Sat, 06 Jan 2018 00:07:54 GMT

Only if you renew within 90 days from my understanding.

Re: Keeping Promotional Plan After Absence

KMG — Sat, 06 Jan 2018 00:39:42 GMT

Essentially, it will cost you one month to keep your promotional plan. You will have to pay for your 4th month away even though you won't actually be using the plan during that time.

Re: Keeping Promotional Plan After Absence

will13am — Sat, 06 Jan 2018 03:13:43 GMT

Given the lack of promotions and the huge spike in prices since last year, paying $40 to keep the 2016 promo is worth it.

Re: Keeping Promotional Plan After Absence

kav2001c — Sat, 06 Jan 2018 03:28:30 GMT

I am doubtful it will even cost you a month (as some have suggested)

It totally depends on when you leave and when you have already paid up to

If you like post the dates and can see for sure

Re: Keeping Promotional Plan After Absence

mimmo — Sat, 06 Jan 2018 04:45:57 GMT

Agree with @kav2001c depends when your 90 day plan expires/renews.

If your plan expires say April 2 but you leave march 6 you will be paying for one month but not using it

What would suck is if you left march 6 but had to renew Feb 25.

Re: Keeping Promotional Plan After Absence

makkahn28 — Sat, 06 Jan 2018 05:23:09 GMT

UNLESS PM puts in place a method that allows PM Clients to put A/C in Idle, & KRetain Promo, then You're better off paying the ONE Month to retain

Re: Keeping Promotional Plan After Absence

denkom — Sat, 27 Jan 2018 00:03:20 GMT

@makkahn28 Would be awesome if PM could allow accounts to go idle or a seasonal hold like what Koodo offers.