topic Re: How to Call Forward? in Get Support

How to Call Forward?

Lachlan_M — Tue, 04 Jan 2022 17:30:18 GMT

Setting up Call Forwarding allows you to set up your phone to immediately forward any calls you receive to a different phone number. You can still make outgoing calls on your phone, but incoming calls will go to the number you set up for Call Forward.

Calls can only be forwarded to numbers within Canada as defined by your rate plan.

The process for setting up call-forwarding is different from phone to phone. Check out your phone’s user guide for details.

Below are the generic settings for different phone types:

Android

Phone icon > Settings Menu > Call > More settings > Call Forwarding

Iphone

Settings > Phone > Call Forwarding

Blackberry

Phone icon > Swipe down from the top > Tap Settings > Call Forwarding

Windows

Settings > System Applications > phone > Call Forwarding / Phone > More > Settings > Call Forwarding

Re: How to Call Forward?

Dan — Wed, 04 Feb 2015 14:29:49 GMT

Will call forwarding work on the new plans? Only voicemail and call display are mentioned on the plans page?

Re: How to Call Forward?

Moid_I — Wed, 04 Feb 2015 20:17:15 GMT

Hey Dan,

Yes Call forwarding works on all new voice included plans.

Thanks

Re: How to Call Forward?

Alexo — Fri, 22 Jan 2016 22:10:10 GMT

Is the call forwarding handled on the phone level or on the provider level?

For example, if the phone is in a no-service area, is turned off, has ran out of battery or got run ver by a tank, will the calls still be forwarded to the requested number?

Re: How to Call Forward?

7789849803 — Fri, 22 Jan 2016 23:08:10 GMT

Great question, @Alexo! The answer is the latter, i.e. "provider level".

The forwarding instructions are sent from your phone to the network once during setup, and then the network remembers the setting and forwards all calls accordingly from that point on without the phone being involved in any way.

Re: How to Call Forward?

srlawren — Fri, 22 Jan 2016 23:32:23 GMT

PS always try to avoid tanks....

Re: How to Call Forward?

7789849803 — Fri, 22 Jan 2016 23:43:19 GMT

@srlawren wrote:
PS always try to avoid tanks....

Battle tanks or water tanks?

Actually, it doesn't matter which one you meant - I generally try to avoid both anyway 🙂

Re: How to Call Forward?

Alexo — Sat, 23 Jan 2016 00:17:23 GMT

Water tanks tend to be easier to avoid, by virtue of their limited methods of locomotion.

There are exceptions (rolling down a narrow sloping corridor) but they tend to be rare.

Battle tanks present more of the a problem but there is a very effective anti-tank app that you can install on your smartphone. I haven't had a single encounter with a hostile tank since I did.

Re: How to Call Forward?

7789849803 — Sat, 23 Jan 2016 01:04:09 GMT

@Alexo wrote:
Water tanks tend to be easier to avoid, by virtue of their limited methods of locomotion.
There are exceptions (rolling down a narrow sloping corridor) but they tend to be rare.

Battle tanks present more of the a problem but there is a very effective anti-tank app that you can install on your smartphone. I haven't had a single encounter with a hostile tank since I did.

Fascinated. More details, please. Like, lots more!

Re: How to Call Forward?

Martin — Sat, 23 Jan 2016 01:38:12 GMT

Hi,

From what I read, I believe that @Alexo would benefit from wearing an inverted colander.

Alexo: Do you like travelling?

Re: How to Call Forward?

Alexo — Sat, 23 Jan 2016 14:42:50 GMT

Posting personal remarks on a public forum is a sign of poor manners.

I was referring to this:

https://www.youtube.com/watch?v=wnBMwPcRbVE

Re: How to Call Forward?

Martin — Sat, 23 Jan 2016 14:53:38 GMT

Hi,

If it is my post to which you are referring, I sincerely apologize, though no offence was intended.

FYI.

Re: How to Call Forward?

Alexo — Sat, 23 Jan 2016 15:39:21 GMT

A regrettable misunderstanding perhaps.

I may have overreacted and I apologize for that. Let us forget this incident.

Back to the topic of call forwarding:

Does Public Mobile support conditional forwarding?

Specifically, forwarding when not reachable.

Re: How to Call Forward?

Martin — Sat, 23 Jan 2016 15:47:12 GMT

Hi @Alexo,

Yes, PM supports forwarding when the subscriber is not reachable or available.

Cheers.

Re: How to Call Forward?

Martin — Sat, 23 Jan 2016 16:14:54 GMT

Hello again @Alexo,

There are 4 forwarding parameters that PM supports: Forwarding
1: when busy
2: when unreachable
3: when unanswered
4: Always/never forward

Please note that, if you have a provincial calling plan, you can forward to numbers only in your province.

If you have a Canada-wide calling plan, calls can be forwarded to any Canadian number.

Forwarding to a number outside of Canada is not permitted.

Cheers.

Re: How to Call Forward?

7789849803 — Sat, 23 Jan 2016 18:19:24 GMT

Not to go too far off-topic, but I feel the need at this point, to clarify my political stance on a couple key issues facing our generation today:

(a) A mere $5 bear patrol tax that funds stealth bombers is a real bargain. We should be thankful for the lack of bears on our streets!

(b) I'm super interested in buying Lisa's Tiger-ridding rock. Do you think I could sucker her into selling it to me for a mere million dollars?

(3) (Consistency is for people who lack creativity) If specious reasoning were so bad for our species, why would it be called that? Just sayin'...

Re: How to Call Forward?

Alexo — Sun, 24 Jan 2016 22:33:50 GMT

And back on topic.

Question #1:

What are the numbers to dial to enable/disable call forwarding on PM?

Iincluding changing the number forwarded to, and the various conditional forwarding.

Question #2:

If I am in an area that has no coverage, or my phone is off (no battery), it still possible to set up call forwarding by dialing from another phone, using WiFi, or any other method?

Thank you,

Alex.

Re: How to Call Forward?

7789849803 — Mon, 25 Jan 2016 00:19:29 GMT

Here are your answers Alex:

(1) http://www.telus.com/en/bc/support/article/call-forward-mobile

Or you can do it the easier way by just accessing the setting from your phone menu. I've never come across any phone (feature or smart) that didn't have call forwarding settings built in to the firmware. They're usually in the "phone" or "calls" section of the phone's Settings menu.

(2) No. Call forwarding can only be set up (or modified) on the network from your phone itself.

Re: How to Call Forward?

Alexo — Mon, 25 Jan 2016 02:44:55 GMT

Thank you!

The reason I asked for the numbers is that I a trying to find a way to automate it.

For example:

When connected to the office WiFi and the reception is crappy, forward to the office phone.

When disconnected from the office WiFi, cancel the forwarding.

Or maybe even:

When connected to any WiFi and the reception is crappy, forward to fongo.

When disconnected from the WiFi, cancel the forwarding.

Re: How to Call Forward?

srlawren — Mon, 25 Jan 2016 03:03:31 GMT

You can do something similar but not exactly that, using Tasker. For example:

http://tasker.wikidot.com/call-forwarding