charged twice

zel — Wed, 05 Jan 2022 08:51:48 GMT

Hi there,

I was charged twice on my credit card and I am asking for a moderator to look into my account and explain to me what had happened to the overpaid amount.

Re: charged twice

ShawnC13 — Wed, 03 Jan 2018 00:39:48 GMT

@zel, sorry to hear that you were charged twice. You will need to contact a Moderator for assistance.

To send a private message to a moderator click this link.

In your message please include:

PM Phone Number
4 digit PIN (if you don't remember this then they will need at least 3 of the following to verify your identity)

account number
date of birth
complete address listed on account with postal code
email address on account
most commonly called numbers
alternate number listed on the account
last payment date and amount
last 4 digits of the credit card

Detailed explanation

Community Moderators are available from Mon-Thursday 9am(Eastern) to 9pm(Eastern) and Friday, Saturday, and Sunday from 9am(Eastern) to 7:30pm(Eastern)

More info on moderators

Re: charged twice

zel — Wed, 03 Jan 2018 01:13:05 GMT

thanks for your help!

topic charged twice in Get Support

charged twice

Re: charged twice

Re: charged twice