https://productioncommunity.publicmobile.ca/t5/Get-Support/phone-lost-stolen/m-p/341754#M178597 <BLOCKQUOTE><HR /><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/77830">@Brian007</a>&nbsp;wrote:<BR /><P>My phone is not lost or stolen. I was trying to do what the community chat said. Can not log out</P><HR /></BLOCKQUOTE><P>Can not log out of what?&nbsp;</P> Thu, 21 Mar 2019 13:12:06 GMT Lieux 2019-03-21T13:12:06Z https://productioncommunity.publicmobile.ca/t5/Get-Support/phone-lost-stolen/m-p/341729#M178587 <P>phone lost/stolen</P> Wed, 05 Jan 2022 08:51:00 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/phone-lost-stolen/m-p/341729#M178587 Brian007 2022-01-05T08:51:00Z https://productioncommunity.publicmobile.ca/t5/Get-Support/phone-lost-stolen/m-p/341731#M178588 <BLOCKQUOTE><HR /><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/77830">@Brian007</a>&nbsp;wrote:<BR /><P>phone lost/stolen</P><HR /></BLOCKQUOTE><P>Yes... what do you need to know or what is your problem?</P> Thu, 21 Mar 2019 12:45:32 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/phone-lost-stolen/m-p/341731#M178588 Lieux 2019-03-21T12:45:32Z https://productioncommunity.publicmobile.ca/t5/Get-Support/phone-lost-stolen/m-p/341734#M178589 <a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/77830">@Brian007</a> If you want to try the lost/stolen trick go into your self-serve account, report your phone as lost/stolen, log out, wait 5 minutes, log in and report it found, then restart your phone. Thu, 21 Mar 2019 12:47:14 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/phone-lost-stolen/m-p/341734#M178589 Alex888 2019-03-21T12:47:14Z https://productioncommunity.publicmobile.ca/t5/Get-Support/phone-lost-stolen/m-p/341739#M178590 <P>I made my payment two days ago. NIt worked until this morning. It is telling me my account does not include calls or texting.</P> Thu, 21 Mar 2019 12:52:53 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/phone-lost-stolen/m-p/341739#M178590 Brian007 2019-03-21T12:52:53Z https://productioncommunity.publicmobile.ca/t5/Get-Support/phone-lost-stolen/m-p/341741#M178591 <P>How do I log out or log in?</P> Thu, 21 Mar 2019 12:53:48 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/phone-lost-stolen/m-p/341741#M178591 Brian007 2019-03-21T12:53:48Z https://productioncommunity.publicmobile.ca/t5/Get-Support/phone-lost-stolen/m-p/341742#M178592 <BLOCKQUOTE><HR /><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/77830">@Brian007</a>&nbsp;wrote:<BR /><P>I made my payment two days ago. NIt worked until this morning. It is telling me my account does not include calls or texting.</P><HR /></BLOCKQUOTE><P>Is your self serve account shows ACTIVE?</P> Thu, 21 Mar 2019 12:54:08 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/phone-lost-stolen/m-p/341742#M178592 Lieux 2019-03-21T12:54:08Z https://productioncommunity.publicmobile.ca/t5/Get-Support/phone-lost-stolen/m-p/341744#M178593 <BLOCKQUOTE><HR /><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/77830">@Brian007</a>&nbsp;wrote:<BR /><P>How do I log out or log in?</P><HR /></BLOCKQUOTE><P><A href="https://selfserve.publicmobile.ca&nbsp;" target="_blank">https://selfserve.publicmobile.ca&nbsp;</A> here..</P> Thu, 21 Mar 2019 12:54:53 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/phone-lost-stolen/m-p/341744#M178593 Lieux 2019-03-21T12:54:53Z https://productioncommunity.publicmobile.ca/t5/Get-Support/phone-lost-stolen/m-p/341751#M178594 <P>Can't talk or text</P> Thu, 21 Mar 2019 13:08:56 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/phone-lost-stolen/m-p/341751#M178594 Brian007 2019-03-21T13:08:56Z https://productioncommunity.publicmobile.ca/t5/Get-Support/phone-lost-stolen/m-p/341752#M178595 <P>My phone is not lost or stolen. I was trying to do what the community chat said. Can not log out</P> Thu, 21 Mar 2019 13:11:09 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/phone-lost-stolen/m-p/341752#M178595 Brian007 2019-03-21T13:11:09Z https://productioncommunity.publicmobile.ca/t5/Get-Support/phone-lost-stolen/m-p/341753#M178596 <a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/77830">@Brian007</a> Does the plan you are on have a limited number of texts and/or calls?<BR />What is your next plan renewal date? Just putting money in your account does not immediately renew your plan. Thu, 21 Mar 2019 13:11:56 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/phone-lost-stolen/m-p/341753#M178596 Alex888 2019-03-21T13:11:56Z https://productioncommunity.publicmobile.ca/t5/Get-Support/phone-lost-stolen/m-p/341754#M178597 <BLOCKQUOTE><HR /><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/77830">@Brian007</a>&nbsp;wrote:<BR /><P>My phone is not lost or stolen. I was trying to do what the community chat said. Can not log out</P><HR /></BLOCKQUOTE><P>Can not log out of what?&nbsp;</P> Thu, 21 Mar 2019 13:12:06 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/phone-lost-stolen/m-p/341754#M178597 Lieux 2019-03-21T13:12:06Z https://productioncommunity.publicmobile.ca/t5/Get-Support/phone-lost-stolen/m-p/341761#M178598 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/77830">@Brian007</a>&nbsp;</P><P>In your self service account, there is a light orange <STRONG>Logout</STRONG> icon, press that icon and you will logout of your account. &nbsp;</P> Thu, 21 Mar 2019 13:25:44 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/phone-lost-stolen/m-p/341761#M178598 Dunkman 2019-03-21T13:25:44Z https://productioncommunity.publicmobile.ca/t5/Get-Support/phone-lost-stolen/m-p/341763#M178599 <P>No limits</P><P>&nbsp;</P> Thu, 21 Mar 2019 13:32:38 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/phone-lost-stolen/m-p/341763#M178599 Brian007 2019-03-21T13:32:38Z