topic Re: Activating sim - Generic error in Get Support

Activating sim - Generic error

DianaY — Wed, 05 Jan 2022 08:49:12 GMT

Hello,

~~Could you help me out with generic error I received after the payment step during activation?~~

~~I see my # and can use the service on my phone, but am unable to login onilne.~~

Taken care of my mod

Thank you!

Re: Activating sim - Generic error

Pizzaeh — Wed, 20 Mar 2019 00:20:49 GMT

@DianaY wrote:
Hello,

Could you help me out with generic error I received after the payment step during activation?
I see my # and can use the service on my phone, but am unable to login onilne.

Thank you!

Have you tried resetting the pw using 'Forgot your password'?

Re: Activating sim - Generic error

duffer900 — Wed, 20 Mar 2019 00:27:51 GMT

If you are using Chrome, maybe try clearing the cache or using Incognito mode. Also maybe try another type of browser, IE, edge... See if those help