https://productioncommunity.publicmobile.ca/t5/Get-Support/no-service/m-p/340301#M177523 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/77416">@bgWillis</a>If you are currently in Quebec there has been service outages there for the last day.<BR /><BR />If you are not in Quebec, check your phone on <A href="https://willmyphonework.net/" target="_blank" rel="noopener">https://willmyphonework.net/</A> and make sure it's compatible with Public Mobile. Then try going into your account, report your phone as lost/stolen, log out, wait 5 minutes, log in and report it found, then restart your phone. If it's still not working try the SIM in another phone and see if it works.</P> Tue, 19 Mar 2019 12:51:55 GMT Alex888 2019-03-19T12:51:55Z https://productioncommunity.publicmobile.ca/t5/Get-Support/no-service/m-p/340296#M177522 <P>Yesterday I got my SIM card, I followed all the instructions. The only hiccup being I registered the SIM and set up an account before actually getting my phone unlocked from Telus. I tried resetting my network settings, doing a factory reset, restarting the phone after everything but it's still saying no service.</P><P>Is there anything else I can try?</P> Wed, 05 Jan 2022 08:48:25 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/no-service/m-p/340296#M177522 bgWillis 2022-01-05T08:48:25Z https://productioncommunity.publicmobile.ca/t5/Get-Support/no-service/m-p/340301#M177523 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/77416">@bgWillis</a>If you are currently in Quebec there has been service outages there for the last day.<BR /><BR />If you are not in Quebec, check your phone on <A href="https://willmyphonework.net/" target="_blank" rel="noopener">https://willmyphonework.net/</A> and make sure it's compatible with Public Mobile. Then try going into your account, report your phone as lost/stolen, log out, wait 5 minutes, log in and report it found, then restart your phone. If it's still not working try the SIM in another phone and see if it works.</P> Tue, 19 Mar 2019 12:51:55 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/no-service/m-p/340301#M177523 Alex888 2019-03-19T12:51:55Z https://productioncommunity.publicmobile.ca/t5/Get-Support/no-service/m-p/340755#M177524 <P>I checked if it was compatible before even getting tge SIM card.&nbsp;</P><P>&nbsp;</P><P>I tried the lost phone thing just now and it didn’t work. I also tried the SIM in a different phone and there was still no service</P> Tue, 19 Mar 2019 18:10:52 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/no-service/m-p/340755#M177524 bgWillis 2019-03-19T18:10:52Z