topic Re: First auto payment in Get Support

First auto payment

ericabel888 — Wed, 05 Jan 2022 08:48:01 GMT

On December 24th, PM will be withdrawn their first payment from my creditcard. However, I have 'available funding of $120' in my account because there was some discrepency when I first signed up and they charged me extra and now i have the credit in my account.

On December 24th, will they be using my available funding credit FIRST and the remainder will be charge on my credit card OR will they charge me the full amount on my credit card? If they are charging the full amount, how would I get my available credit back?

Thank you so much

Re: First auto payment

srlawren — Fri, 22 Dec 2017 19:09:41 GMT

@ericabel888 your available funds will be used first. Depending on the cost of your plan and any rewards you may or may not have accumulated, the available funds amount might cover off the entire cost of your renewal, in which case zero would be deducted from your credit card. If the renewal cost (after rewards) exceeds your available funds, the difference + tax will be charged.

Re: First auto payment

Luddite — Fri, 22 Dec 2017 19:46:48 GMT

@srlawren Great info but I like mine better!

https://productioncommunity.publicmobile.ca/t5/Plans-Add-Ons/EXPIRED-vs-SUSPENDED-AVAILABLE-FUNDS-vs-REWARDS-and-other/m-p/87391#M10445

Your graphics are MUCH nicer. 👍 👍