topic Re: Porting a number from Koodo to PM in Get Support

Porting a number from Koodo to PM

Yasu — Wed, 05 Jan 2022 08:47:50 GMT

I just activated a new SIM from PM, and now trying to port my number from Koodo to PM. But PM selfserve server is sooo slow, so I am not be able to complete my number port online yet... Would I lose my Koodo number after certain period of time?

Re: Porting a number from Koodo to PM

Yasu — Tue, 19 Mar 2019 00:24:51 GMT

Is there another way to port the number, instead of using the selfserve site?

Re: Porting a number from Koodo to PM

Dunkman — Tue, 19 Mar 2019 00:26:13 GMT

@Yasu

As long as your Koodo account is active, you can port anytime. The website is really busy presently. You could wait to tomorrow or next day to port your number over when the website is less busier.

Re: Porting a number from Koodo to PM

mimmo — Tue, 19 Mar 2019 00:27:15 GMT

the only way to lose your koodo number is not pay for it. as long as yor koodo number is active you can port it.

teh only other way to port your number woudl be to message the mods. I woudl wait till tomorrow and try again. the site might be slow because people were trying to get the promotion before it ends.

Re: Porting a number from Koodo to PM

Dunkman — Tue, 19 Mar 2019 00:27:16 GMT

@Yasu wrote:
Is there another way to port the number, instead of using the selfserve site?

No other way to port except for self service site. If you need help, you can contact moderator, but the wait times are 1-2 days for moderator help.

Re: Porting a number from Koodo to PM

Anonymous — Tue, 19 Mar 2019 00:28:18 GMT

@Yasu - You will not loose your Koodo number if it is still active (which it MUST be in order to port it to Public mobile). BTW, is your Koodo number prepaid or post paid? If it is prepaid, you cannot do the number port yourself. It must be done by a member of the moderator team.

If that's the case...

Click here to send the moderator team a private message. Their hours are: Mon-Fri 8AM-Midnight(EST) & Sat/Sun 8AM-10:00PM(EST)
You can find information regarding the moderator team by following this link.

Also, there is no other way to do a number port.

Re: Porting a number from Koodo to PM

Yasu — Tue, 19 Mar 2019 01:02:24 GMT

It looks like my porting just went through online selfserve.:) Thanks!