topic MMS Not Working in Get Support

MMS Not Working

Charles2 — Wed, 05 Jan 2022 08:47:12 GMT

I cannot open MMS messages that I received. I have tried adding the following APN to the phone and restarted the phone but they still don't work.

I'm showing a 'sp.telus.com' APN, and a 'isp.telus.com'

I added sp.mb.com as a MMS with PAP authentication but it still didn't work.

mimmo — Wed, 20 Dec 2017 23:31:20 GMT

first step woudl be to delete the current APN and the creat a new one.

settings can be found here

also is your data on?

there is also a suggestion in thi post about setting the apn type i believe

Luddite — Thu, 21 Dec 2017 00:21:24 GMT

@Charles2 What is make/model of your phone?

Are cellular data, SMS and calling all working?