topic Re: iMessaging not working after starting new billing cycle in Get Support

iMessaging not working after starting new billing cycle

bashcue — Wed, 05 Jan 2022 08:44:56 GMT

Hi,

So this is the first time happening to me since I started with PM fall 2016. iMessaging on my iPhone is not working anymore since I started a new billing cycle 2 days ago. I can't send or receive texts using iMessage but can only send and receive using normal text messaging. It is already causing me problems with my workplace and family since people send me iMessages but I never receive them making them think I am ignoring them. Searched it online, said I should wait 24 hours. Been waiting for 48 hours now, nothing happened. I go to the settings and it says 'Waiting for activation' under iMessage. Got a strong wifi/internet connection, data and calling are working fine. Could someone help me solve this ASAP ?

Re: iMessaging not working after starting new billing cycle

Luddite — Fri, 15 Dec 2017 20:53:08 GMT

Try turniing iMessage OFF then ON.

Double check setup: Settings >> Messages >> iMessage ON, SMS ON, MMS ON >> send & Receive show your current PM number and your iCloud email address.

Check for carrier update: Settings >> General >> About accept carrier update if offered.

Re: iMessaging not working after starting new billing cycle

bashcue — Fri, 15 Dec 2017 21:00:18 GMT

Still doesn't work, says waiting for activation under iMessage.

Re: iMessaging not working after starting new billing cycle

closng — Fri, 15 Dec 2017 21:01:04 GMT

@Luddite wrote:
Try turniing iMessage OFF then ON.
Double check setup: Settings >> Messages >> iMessage ON, SMS ON, MMS ON >> send & Receive show your current PM number and your iCloud email address.
Check for carrier update: Settings >> General >> About accept carrier update if offered.

Hi @bashcue,

If what @Luddite suggested above did not work, try the following:

Go to Settings > Messages and turn off iMessage.
Go to Settings > FaceTime and turn off FaceTime.
Restart your device by holding ON/OFF button and Home buttons at once for about 10 seconds
Turn iMessage and FaceTime back on.

Re: iMessaging not working after starting new billing cycle

bashcue — Fri, 15 Dec 2017 21:05:07 GMT

Thank you, this time it worked.

Re: iMessaging not working after starting new billing cycle

closng — Fri, 15 Dec 2017 21:12:50 GMT

@bashcue wrote:
Thank you, this time it worked.

Thanks for reporting back!

Re: iMessaging not working after starting new billing cycle

Luddite — Sat, 16 Dec 2017 01:14:29 GMT

Hi all: did some more research on this issue and apparently iMessage can take up to 24 hrs to update! https://support.apple.com/en-us/HT201422