topic Re: Auto Pay Refund in Get Support

Auto Pay Refund

mhcheng — Wed, 05 Jan 2022 08:44:54 GMT

I'm thinking about switching to Koodo and I already pre-paid for this upcoming 3 month. Can we get a refund for the rest of the months we haven't used?

Re: Auto Pay Refund

wetcoaster — Fri, 15 Dec 2017 19:55:31 GMT

Public Mobile is a prepaid service and doesn't offer refunds for unused portions of a partially used plan. (This is common practice with all prepaid providers, not just PM.)

Re: Auto Pay Refund

ShawnC13 — Fri, 15 Dec 2017 19:55:44 GMT

@mhcheng, PM doesn't offer refunds. It is a prepaid service. They agree to provide service to your number for the 90 days that you pay for. If you port out that number your account is closed and there will be no refund.

Re: Auto Pay Refund

Mana — Fri, 15 Dec 2017 20:21:16 GMT

Sorry but PM is a prepaid service, there are no refunds.

Re: Auto Pay Refund

RohanRon_ON — Wed, 20 Dec 2017 06:33:54 GMT

Your question has been answered several times and looks like we can close this posting. Thank you to all the users for the help! 🙂