topic Re: Data not working in Get Support

Data not working

amanda_mccoy19 — Wed, 05 Jan 2022 08:44:21 GMT

Hi,

I switched over from Rogers to Public mobile yesterday and everything is working except my data. I tried following the steps listed on here and changed my APN and restarted my phone but it still doesn’t work. When I go into settings - general - about, it says that my network is Public Mobile but my carrier is Rogers 35.0. Can anyone help with this?

Thanks

Re: Data not working

missorange — Sat, 16 Mar 2019 02:31:05 GMT

Re: Data not working

wetcoaster — Sat, 16 Mar 2019 01:16:17 GMT

@amanda_mccoy19 wrote:
Hi,
I switched over from Rogers to Public mobile yesterday and everything is working except my data. I tried following the steps listed on here and changed my APN and restarted my phone but it still doesn’t work. When I go into settings - general - about, it says that my network is Public Mobile but my carrier is Rogers 35.0. Can anyone help with this?
Thanks

Are you using an iPhone? If so, have a read here: https://productioncommunity.publicmobile.ca/t5/Phones-Hardware/FYI-iOS-and-APNs/m-p/323118/highlight/true#M24562

Re: Data not working

amanda_mccoy19 — Sat, 16 Mar 2019 01:41:45 GMT

Thank you!