topic Data slow/not working in Get Support

Data slow/not working

srturk — Wed, 05 Jan 2022 08:41:27 GMT

Is anyone else’s data not working or SUPER slow? I just renewed my plan on Monday and my data has been so bad since then. Can I trouble shoot this myself or is it a public mobile issue?

Re: Data slow/not working

srlawren — Wed, 13 Mar 2019 18:53:05 GMT

@srturk have not experienced that. Dumb question, but have you tried rebooting (power cycling) your phone?

Re: Data slow/not working

srturk — Wed, 13 Mar 2019 20:12:04 GMT

Yea, I did that and tried to even put phone on airplane mode to see if it fixes anything. No luck, maybe I’ll wait it out 😕

Re: Data slow/not working

Sharry19 — Wed, 13 Mar 2019 21:32:50 GMT

@srturk if you just change the plan then sometimes it takes time to get better speed.

I strongly suggest please wait atleast 24 hours

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