topic Re: Data stops working on LTE in Get Support

Data stops working on LTE

Shutdown — Wed, 05 Jan 2022 08:40:27 GMT

Right now when I'm using LTE to download a game the data will stop working and I'll need to reboot. This is reoccuring so I decided to try 3g and no issue. I'm wondering if this is a PM problem or my phone issue. I have a moto g4 play and generally never have issues with LTE unless I'm downloading something big on LTE

Re: Data stops working on LTE

mimmo — Sun, 03 Dec 2017 21:05:27 GMT

Only way to check is to pop sim into a different phone and see if it happens again.

Re: Data stops working on LTE

Shutdown — Sun, 03 Dec 2017 21:07:29 GMT

Really don't want to do that would rather just stick to 3g since it's unthrottled speed.

Re: Data stops working on LTE

mimmo — Sun, 03 Dec 2017 21:11:39 GMT

Are you on one of the 3g plans or full LTE? The full LTE are not throttled.

Re: Data stops working on LTE

Shutdown — Sun, 03 Dec 2017 21:12:33 GMT

I'm on fall promo with plenty of GB to spare.

Re: Data stops working on LTE

Luddite — Sun, 03 Dec 2017 23:02:08 GMT

Likely just your location; it happens to me at home.

Re: Data stops working on LTE

Shutdown — Sun, 03 Dec 2017 23:14:47 GMT

@Luddite do you still have the issue with 3g? When I switched to 3g it stop happening so I decided to stick to 3g.

Re: Data stops working on LTE

Luddite — Mon, 04 Dec 2017 02:13:00 GMT

@Shutdown wrote:
@Luddite do you still have the issue with 3g? When I switched to 3g it stop happening so I decided to stick to 3g.

Same as you; at home 3g is more stable.