topic Re: cannot receive calls after porting in Get Support

cannot receive calls after porting

PeterAlv — Wed, 05 Jan 2022 08:40:25 GMT

I signed up for service 2 days ago, but still cannot receive incoming calls to my phone number.

Re: cannot receive calls after porting

Dunkman — Tue, 12 Mar 2019 13:26:04 GMT

It looks like that you have a incomplete port. You will need to contact moderator to help compete port. In the mean time, you could try to use your previous mobile company SIM card (if still active).

Send a private message to moderator through the following link :

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: cannot receive calls after porting

Alex888 — Tue, 12 Mar 2019 13:26:31 GMT

@PeterAiv You probably have an incomplete port, you will need to contact a moderator. You can send them a private message here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 It may take up to 2 days for them to respond.

Re: cannot receive calls after porting

CellGirl — Tue, 12 Mar 2019 13:30:28 GMT

@PeterAlv

Peter, since porting, have you tried powering phone off/on? If that made no difference, click on the envelope icon at top right of forum page, and compose a message to Moderator_Team