topic Re: Double payment in Get Support

Double payment

Dfresh — Wed, 05 Jan 2022 08:39:47 GMT

My bank account was charged double when I topped up this month how do I get a credit!!!

Re: Double payment

Mana — Fri, 01 Dec 2017 03:10:04 GMT

@Dfresh sorry to hear about your trouble

You will have to send a private message to @CS_Agent.

In your message to them please include:

- your issue details

- your account number

- your phone number

Re: Double payment

wetcoaster — Fri, 01 Dec 2017 03:10:22 GMT

For account related issues you need to reach out to the moderator team - they are PM employees and can help with account issues. Working on a first come, first serve basis, they will get back to you as soon a they can, likely tomorrow morning when they are back in office.

Use this link to send a private message to the @Moderator_Team, include all relevant information in your message, such as account number, phone number, detailed problem description.

More information on contacting the mods: https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Moderators/ta-p/76452