topic Re: 2 times auto pay rewards on my account - first 90 days in Get Support

2 times auto pay rewards on my account - first 90 days

Rabbi — Wed, 05 Jan 2022 08:39:18 GMT

i put in a copy of my account - what is 2 times $6 in my account

As of today your estimated payment is: $30

Due Feb 18, 2018

Plan Cost (Including Discounts)$60

Total Rewards earned

AutoPay Reward ($6)

Refer-a-Friend Reward ($18)

1514-***-****

1438-***-****

1514-***-****

1438-***-****

Community Reward $0

($24)

Available funds in your account($6)

As of today your estimated payment is:

Actual amount may change based on account activity prior to your payment due date.
10 day plans are not eligible for rewards.

Want to reduce your payment even more? Find out more here.

$30

Re: 2 times auto pay rewards on my account - first 90 days

NDesai — Wed, 29 Nov 2017 20:28:54 GMT

This is because you must have signed up for AutoPay during activation. Since you paid the full price when you activated, the auto pay rewards becomes available as Available Balance. And the recurring rewards will be under rewards starting from your next renewal.

Let us know if you have any further questions.

Re: 2 times auto pay rewards on my account - first 90 days

Rabbi — Wed, 29 Nov 2017 20:31:30 GMT

@NDesai to be clear next pament i will have $12 auto pay and after i will only have $6

Re: 2 times auto pay rewards on my account - first 90 days

Rabbi — Wed, 29 Nov 2017 20:45:46 GMT

please reply - i will accept as solution

Re: 2 times auto pay rewards on my account - first 90 days

NDesai — Wed, 29 Nov 2017 20:49:24 GMT

@Rabbiwrote:
@NDesai to be clear next pament i will have $12 auto pay and after i will only have $6

You will see that you paid the full price when you activated even though you signed up for AutoPay. The system is not set up to minus the auto pay rewards when you sign up. Instead, the auto pay rewards for activation is put under Available Balance. If you leave the $6 balance till your next renewal, yes, $12 will be subtracted from your plan price. You can go to Rewards from your self-serve and you will already see this.

After your first renewal processes, you will only have $6 under rewards as long as you remain on AutoPay.