topic Account suspended in Get Support

Account suspended

Vanou — Wed, 05 Jan 2022 08:36:40 GMT

How do i have back my service

Re: Account suspended

steff12321 — Wed, 06 Mar 2019 18:05:47 GMT

You will need to sign up for another monthly plan and pay your bill to be re-activated.

That is, if you were suspended within the last 90 days.

Re: Account suspended

Lieux — Wed, 06 Mar 2019 18:08:26 GMT

@Vanou can you give us more details with your problem?

Re: Account suspended

stonechucker — Wed, 06 Mar 2019 18:28:10 GMT

@Vanou, do you have a self-serve (My Account) account setup?

Re: Account suspended

NDesai — Wed, 06 Mar 2019 18:38:19 GMT

@Vanou You need to renew your plan. To do that you need to have an access to your self-serve account. If you signed up at the store, you will need to reach out to the Moderator_Team and they will create an account. You can also dial 611 from your phone to pay for your plan if you have credit card added in your account or you can purchase vouchers from stores such as Walmart, The Mobile shop, London drugs, wow mobile or online at Recharge.com.