topic payment issue in Get Support

payment issue

taktaka10 — Wed, 05 Jan 2022 08:36:38 GMT

so my credit card was re new and now when i put the new credit information to make a payment it says provider of credit doesn't allow to make a payment a called my provider and they said everything is fine on your account no issues please advice

Re: payment issue

will13am — Sun, 19 Nov 2017 00:02:37 GMT

Try using a different browser. Chrome with incognito mode works well.

Re: payment issue

taktaka10 — Sun, 19 Nov 2017 00:10:49 GMT

it did not work also my account is past due date for payment can you look into it

cell # 289xxxxxxx

Re: payment issue

will13am — Sun, 19 Nov 2017 00:21:53 GMT

You will need the help of a moderator to resolve this issue. The moderator team can be reached via private message using this link. Refer to the following link for information on contacting the moderator team.

http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Moderators/ta-p/76452