topic Phone issue in Get Support

Phone issue

Elarmoresheil — Wed, 05 Jan 2022 08:36:25 GMT

I need help, I accidentally use my husband phone to change mine and now his phone is not working can you please fix or transfer my husband phone to telus please and please back my original phone number xxx-xxxxxxx please

Edit: phone number redacted by will13am. Please do not post personal information in the public forum.

Re: Phone issue

will13am — Wed, 06 Mar 2019 00:56:38 GMT

@Elarmoresheil, I am not quite sure exactly what you mean. By the sounds of it, you may have ported a wrong number. In any event, this looks like something that only the moderator team can address. The moderator team can be reached via private message using this link. Please include a detailed description of the issue and the required resolution. This will speed up problem resolution significantly. Refer to the following knowledge base link for additional information on contacting the moderator team.

Re: Phone issue

srlawren — Wed, 06 Mar 2019 01:14:36 GMT

@will13am this is a duplicate of https://productioncommunity.publicmobile.ca/t5/Getting-Started/What-is-the-phone-number-for-customer-service/m-p/333675/highlight/true#M62286

Re: Phone issue

will13am — Wed, 06 Mar 2019 03:17:02 GMT

@srlawren wrote:
@will13am this is a duplicate of https://productioncommunity.publicmobile.ca/t5/Getting-Started/What-is-the-phone-number-for-customer-service/m-p/333675/highlight/true#M62286

Thanks for pointing that out. I didn't know.