topic Re: Any black Friday deal in Get Support

Any black Friday deal

Samianauman — Wed, 05 Jan 2022 08:35:29 GMT

Hoping to see deal for black Friday or boxing day. Few member wants to get 12gb 120 dollar plan.

Re: Any black Friday deal

Taekgun — Tue, 14 Nov 2017 17:31:04 GMT

I agree, it would be nice to see. Even a "FLASH 24 HOUR SALE" would be a nice treat for everyone on Black Friday or Cyber Monday.

Re: Any black Friday deal

collin1215 — Tue, 14 Nov 2017 17:46:02 GMT

Maybe. None of the big three have anything major right now anyways

Re: Any black Friday deal

sbreakin — Tue, 14 Nov 2017 17:47:08 GMT

Yes a short Black Friday special would be nice.

ANd would be some plan/ add on special as we don't do hardware.

Does seem like there's been few BF announcements in the Canadian market place so far, whereas many of the big retailers seem to have leaked BF specials already.

Re: Any black Friday deal

Michael77 — Tue, 14 Nov 2017 18:42:00 GMT

I am looking forward to seeing some deals. 🙂

Re: Any black Friday deal

NDesai — Tue, 14 Nov 2017 19:08:32 GMT

I would rather want them to fix all issues. There have been one bug after another and many improvements they can make to improve the online experience. Sorry, but until then (could be a few years :(), I don't want them to launch that promo.

Re: Any black Friday deal

closng — Tue, 14 Nov 2017 19:11:52 GMT

@NDesai wrote:
I would rather want them to fix all issues. There have been one bug after another and many improvements they can make to improve the online experience. Sorry, but until then (could be a few years :(), I don't want them to launch that promo.

I have to agree with @NDesai. Public Mobile is not ready for a promo yet at current state. The bugs and glitches need to be taken care of first, otherwise, that will just deter future potential customers.

Re: Any black Friday deal

Michael77 — Tue, 14 Nov 2017 19:46:42 GMT

@closng wrote:
@NDesai wrote:
I would rather want them to fix all issues. There have been one bug after another and many improvements they can make to improve the online experience. Sorry, but until then (could be a few years :(), I don't want them to launch that promo.
I have to agree with @NDesai. Public Mobile is not ready for a promo yet at current state. The bugs and glitches need to be taken care of first, otherwise, that will just deter future potential customers.

Yes, I agree. The bugs need to be fixed. I hope this happens soon. It's almost like we are the poor cousin of Telus. 😉

Re: Any black Friday deal

srlawren — Tue, 14 Nov 2017 20:08:01 GMT

@NDesai yep, bringing back the 2016 Fall Promo would be crippling, unfortunately.

Re: Any black Friday deal

smp99 — Tue, 14 Nov 2017 20:25:10 GMT

Regardless - everyone should a spare SIM or 2 on hand ready for activation for backup or in case a promo comes on. You want your number in the referral box

Re: Any black Friday deal

CalvinW — Tue, 14 Nov 2017 22:59:08 GMT

People are only saying that because they are already on the last Fall promo. I don’t see them saying the same thing if they missed out

Re: Any black Friday deal

CalvinW — Tue, 14 Nov 2017 23:04:25 GMT

You guys are acting as if the bugs are going to eventually get ironed out. There will always be new bugs so at this rate, there will never be a promo again

Re: Any black Friday deal

srlawren — Tue, 14 Nov 2017 23:08:47 GMT

@CalvinW you're right that I'm less personally concerned since I am on the 2016 Fall Promo already. However, I strongly feel that running that promo again with the current state of the union here would be crippling and do more harm than good to PM as a brand.

As a refresher for anyone that wasn't around or active here in Oct 2016-Jan 2017: PM ran the highly popular $120/90 day plan with unlimited prov-wide calling, unlimited global texting, and 12GB data. The plan was open to anyone--existing customers, and new customers coming in from any carrier. As you can imagine, it was wildly popular, and tons of activations started rolling in. Which is when the system bugs that were managable under normal loads started becoming a MASSIVE problem. Activation errors. Porting errors (many were user error, but not all). Future-dated plan change problems. People repeating the same-already answered questions about the promo and how to get it and who could get it and how long could you keep it and what would it cost after rewards and taxes and I already activated but I can't receive calls or texts and I activated but nothing is working and I've had no service for 24, 36, 48, 72, ...hours now and still waiting and why haven't the mods read my PM or responded and is this a scam? and you took my money but nothing works <profanity profanity profanity> and so on. Wait times for help ballooned up to I believe a peak of about 2 weeks at the worst of it. Mods worked day and night to try to keep up but they couldn't. Regulars were here posting day and night trying to help but almost everything required account help which we can't do anything about, other than aswer the repetitive questions over and over on page after page of a couple of massive threads as well as new threads that would pop up every few mins asking the same thing over and over that were already answered on the big threads dozens of times and so on and so on.

So, what's changed since that promo ended? The email and moderator teams merged, making a larger pool with a single channel. That's it. Bugs have actually gotten worse rather than better. There's still not ticketing system so you send a PM and just have to wait and hope that someone has read it and is working on it soon. These are not the conditions that I would want to see another hugely popular promo run within. It's just not. I'd effectively take a vacation from the community if that happened again, because I'm not putting myself through that again. I found myself on the brink of an anxiety attack more than once during that time and had to step away. It was awful, awful, awful. I don't want to see that promo come back at all ever until most of the issues are fixed, which, sadly, will be never because Telus does not seem to want to invest anything into this brand these days. It's really, really sad.

Re: Any black Friday deal

Quest — Tue, 14 Nov 2017 23:30:04 GMT

@Michael77 wrote:
@closng wrote:
@NDesai wrote:
I would rather want them to fix all issues. There have been one bug after another and many improvements they can make to improve the online experience. Sorry, but until then (could be a few years :(), I don't want them to launch that promo.
I have to agree with @NDesai. Public Mobile is not ready for a promo yet at current state. The bugs and glitches need to be taken care of first, otherwise, that will just deter future potential customers.
Yes, I agree. The bugs need to be fixed. I hope this happens soon. It's almost like we are the poor cousin of Telus. 😉

@Michael77 you are aiming so high. Poor Cousin of Telus and Poor Brother of Koodo, as well.

Re: Any black Friday deal

Michael77 — Wed, 15 Nov 2017 00:17:44 GMT

@Quest,

Lol

Re: Any black Friday deal

Wonder_why — Wed, 15 Nov 2017 01:45:31 GMT

All big 3 and FM having Black Friday sale, comon PM show us Promo 5GB with bonus

Re: Any black Friday deal

CalvinW — Wed, 15 Nov 2017 05:40:04 GMT

Judging by how much Telus cares, I’m pretty sure PM will be over before you know it. Things are not looking too bright for them

Re: Any black Friday deal

stonechucker — Wed, 15 Nov 2017 13:09:51 GMT

As @srlawren has stated, that was so very frustrating. I was briefly a new member prior to the Fall 2016 Promo, getting on board with the then new pricing setup, on a 30 day, province wide, global texting, 1 GB plan for $42, just to get away from the crapy service I had from Wind.

Tried to future plan change to the 90 day plan as above, but with 6 GB over 90 for $120. Sadly, plan change took the right amount of money, but only activated the 30 day plan. Had to get the moderators involved.

The... miracles happened. The promo was announced, and I decided that for no extra cost to me, 12 GB was a no brainer future dated plan change. I worried so much about the renewal, as it had failed previously for me. Luckily, December 12th, the extra data was added, and plan change was successful.

It wasn't until the end of January, or maybe the first half of February that things were straightened out. Many new members were trying to place on hold their activation of the promo, as they wanted to wait until their current plans ended with their carriers - a mistake in my opinion, as they were continuing to pay elevated costs for the plans they were on, compared to the offering from Public Mobile, PLUS still paying off device subsidies.

I've already paid for my early cancellation from Wind (device subsidy only), and the reduction in the price I pay on a 30 day vs. monthly was a dramatic $30.

Re: Any black Friday deal

Michael77 — Thu, 16 Nov 2017 03:42:01 GMT

It is sad that Telus does not care about PM. They want it to look like they care but they really want it to fail. They were never interested in the PM customer base to begin with. They don't make enough money from us. So let the system fall apart and then fold PM. Blow it up. Telus can then say they tried to make it work. It's all smoke and mirrors. It's very sad indeed.

Re: Any black Friday deal

jeffster1970 — Fri, 17 Nov 2017 18:30:36 GMT

@Michael77 wrote:
It is sad that Telus does not care about PM. They don't make enough money from us.

I agree they don't really care. But they make enough money.

Us PM'ers are the pioneers of less expensive cellular services. Eventually more people will be like us, and Telus will have to care.

I am so gunning for Shaw to have success -- but hopefully not become like Robellus in terms of stupid expensive plans.