topic Re: AutoPay Incorrect Charge/Service Suspended in Get Support

AutoPay Incorrect Charge/Service Suspended

Crumbz — Wed, 05 Jan 2022 08:35:18 GMT

Hello

I noticed my AutoPay went through this morning, however the balance charged is incorrect and does not properly reflect the credits on my account.

Can a mod please contact me to help resolve this issue? I am currently unable to restore my service.

Re: AutoPay Incorrect Charge/Service Suspended

NDesai — Tue, 14 Nov 2017 08:41:04 GMT

@Crumbz You will need to send a private message to the Moderator_Team with your account details and they will get back to you in the morning.

Re: AutoPay Incorrect Charge/Service Suspended

Acekiller — Tue, 14 Nov 2017 15:20:34 GMT

if you list your charges here perhaps we can take a look at it and give you a second opinion?

Re: AutoPay Incorrect Charge/Service Suspended

srlawren — Tue, 14 Nov 2017 17:05:00 GMT

@Acekiller probably quicker for @Crumbz to get resolution by just reaching out the moderator team, as @NDesai noted. Otherwise, we'll look at it, and if we can't resolve it, they would have to reach out to the mods anyway but would be later getting the request in the queue.

Re: AutoPay Incorrect Charge/Service Suspended

Crumbz — Wed, 15 Nov 2017 01:47:45 GMT

Thanks to all who replied but the issue seems to have worked itself out somehow.

My service is working and i have resolved the payment issues.