topic Re: Porting old number in Get Support

Porting old number

mcc44 — Wed, 05 Jan 2022 08:35:08 GMT

Hi there I would like to port my old number from Koodo over but not having any luck doing so how can this be done

Re: Porting old number

Anonymous — Mon, 04 Mar 2019 15:47:48 GMT

@mcc44 wrote:
Hi there I would like to port my old number from Koodo over but not having any luck doing so how can this be done

If you're with Koodo pre-paid then you would need @Moderator_Team assistance.

Re: Porting old number

Metal1967 — Mon, 04 Mar 2019 15:43:54 GMT

@mcc44 wrote:
Hi there I would like to port my old number from Koodo over but not having any luck doing so how can this be done

@mcc44

Is the koodo account prepaid or post paid?and isit still active?

Re: Porting old number

mcc44 — Mon, 04 Mar 2019 15:45:15 GMT

It’s an added line on my sons account I jut like to have the number it’s not a prepaid it’s monthly

Re: Porting old number

mimmo — Mon, 04 Mar 2019 15:45:45 GMT

your koodo number needs to be active to port. can you explain what the issue is.

are you koodo post page or prepaid.

if prepaid you need to contact moderator_team

if you are getting an error filling out the form, then you will also need to you contact the moderator_team

Re: Porting old number

mcc44 — Mon, 04 Mar 2019 15:47:07 GMT

Just saying number not available it is an active account

Re: Porting old number

mcc44 — Mon, 04 Mar 2019 15:47:58 GMT

How do you get in touch with moderate team

Re: Porting old number

ShawnC13 — Mon, 04 Mar 2019 15:50:42 GMT

@mcc44 wrote:
How do you get in touch with moderate team

To send a private message to a moderator click this link and describe your issue.

Community Moderators are available from Monday-Friday 9am(Eastern) to 9pm(Eastern) and Saturday, and Sunday from 9am(Eastern) to 7:30pm(Eastern) More info on moderators

Re: Porting old number

mcc44 — Mon, 04 Mar 2019 15:52:23 GMT

Thanks

Re: Porting old number

Anonymous — Mon, 04 Mar 2019 15:52:49 GMT

@mcc44 wrote:
How do you get in touch with moderate team

For your future reference here...orange underlined text means it's a clickable link.

Re: Porting old number

govserv1 — Mon, 04 Mar 2019 16:59:46 GMT

I ported from Telus and all I needed was Public Mobile SIM card and Telus account number. Was done almost immediately.