topic Re: Phone number switch in Get Support

Phone number switch

guinness22 — Wed, 05 Jan 2022 08:34:25 GMT

If I ask public mobile for a new number will my plan still stay the same . I am an old freedom customer and I switched from freedom to get the 4 GB LTE plan for 40 a month last year .

Re: Phone number switch

austinhuang — Sun, 03 Mar 2019 19:39:02 GMT

As long as you don't close your account, your plan is the same.

Re: Phone number switch

ShawnC13 — Sun, 03 Mar 2019 19:42:31 GMT

@guinness22 wrote:
If I ask public mobile for a new number will my plan still stay the same . I am an old freedom customer and I switched from freedom to get the 4 GB LTE plan for 40 a month last year .

Yes it will stay the same. You can log in to your self serve and go to change number. Now the selection for a new number might not be all that great but no worries your plan won't change until you pick a new plan.

Re: Phone number switch

guinness22 — Sun, 03 Mar 2019 19:44:16 GMT

Even if I ported my number from Freedom last year they will allow me to keep the plan under a new number. My phone number is getting lots of odd calls lately so I want new number .

Re: Phone number switch

Lieux — Sun, 03 Mar 2019 19:47:18 GMT

No problem @guinness22!!!

Re: Phone number switch

ShawnC13 — Sun, 03 Mar 2019 19:47:21 GMT

@guinness22 wrote:
Even if I ported my number from Freedom last year they will allow me to keep the plan under a new number. My phone number is getting lots of odd calls lately so I want new number .

Yes, your plan is associated with your account number and not your phone number.

Re: Phone number switch

ShawnC13 — Sun, 03 Mar 2019 20:01:07 GMT

@guinness22 wrote:
Even if I ported my number from Freedom last year they will allow me to keep the plan under a new number. My phone number is getting lots of odd calls lately so I want new number .

@guinness22I don't see how this answers your question and have unmarked it as the solution. Other members have provided you with good sound advice. It is frowned upon to mark your post to your own question as the solution unless you found the answer without the advice or help of the community.