topic SIM not activated yet in Get Support

SIM not activated yet

ajay2504 — Wed, 05 Jan 2022 08:33:26 GMT

I bought $30 per month plan but the sim card is not activated yet. What to do for sim card activated?

Re: SIM not activated yet

Alex888 — Fri, 01 Mar 2019 23:55:17 GMT

Did you port your phone number from another provider? If you did, see if your old SIM card still works.

Re: SIM not activated yet

FBR — Fri, 01 Mar 2019 23:57:41 GMT

@ajay2504 wrote:
I bought $30 per month plan but the sim card is not activated yet. What to do for sim card activated?

Did you get any errors or time out messages when you activated here @ajay2504 ?

https://activate.publicmobile.ca

Re: SIM not activated yet

Anonymous — Fri, 01 Mar 2019 23:57:46 GMT

@ajay2504Did you activate in store, or yourself (online)? If you did it yourself, did you encounter any errors? If payment was by CC, do you know if payment was taken?

Re: SIM not activated yet

Jackhyf63 — Sat, 02 Mar 2019 00:04:31 GMT

@ajay2504 check if you were charged for activation. If yes, the activation might have gone through properly or partially. Insert the sim in your phone and see if it works. If you weren't changed, sim card should still be valid so try activating again. This time try using incognito/private browsing mode.

Re: SIM not activated yet

Raghu436 — Sat, 02 Mar 2019 01:40:53 GMT

I find similar situation ,I ported by number from Virgin still both Sims are active it's been 8 hours .

I activated my plan with PM. how long does it take to make the Virgin network sim invalid