topic Re: lost my email in Get Support

lost my email

robinbanks44 — Wed, 05 Jan 2022 08:31:30 GMT

I cant get into my email and can't remember what my password or user name for my public mobile acct

Re: lost my email

Metal1967 — Thu, 28 Feb 2019 02:39:11 GMT

@robinbanks44 wrote:
I cant get into my email and can't remember what my password or user name for my public mobile acct

@robinbanks44

Private message the moderators...if you havent already ..

Re: lost my email

Lieux — Thu, 28 Feb 2019 02:40:44 GMT

Hello @robinbanks44

You can find it in the email from Public mobile for your activation. But if you don't remember your password too you will need to write a message to the moderator here...

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

and give them explanation of your problem. Waiting time is few hours to 2 days..be patient...

Re: lost my email

robinbanks44 — Thu, 28 Feb 2019 02:43:09 GMT

yes thank you I have done all this and still nothing

Re: lost my email

Lieux — Thu, 28 Feb 2019 02:44:57 GMT

Ok good @robinbanks44 you will need to be patient now. They will help you. If you need to pay your plan you can buy voucher in store or at recharge.com...

Re: lost my email

robinbanks44 — Thu, 28 Feb 2019 02:45:47 GMT

thank

Re: lost my email

Anonymous — Thu, 28 Feb 2019 03:07:14 GMT

@robinbanks44 wrote:
I cant get into my email and can't remember what my password or user name for my public mobile acct

But if you know your email address, you should be able to use the Forgot your password? link. Then it'll ask you a question you told it the answer to when you signed up. Then if it works it'll send you an email in a few minutes with a link to reset your password. But sometimes it doesn't work. Alas.

Edit: duh...Nevermind...you can't get in your email.

What is it that you need to do? The 611 service can use a pre-registered cc or entering vouchers to pay for service or add-ons.

Re: lost my email

robinbanks44 — Thu, 28 Feb 2019 03:02:14 GMT

yes forgotvpasword and dont have the same phone or number so really stuck

Re: lost my email

robinbanks44 — Thu, 28 Feb 2019 03:04:31 GMT

I can use 611 but I am not in a big city so I cant put avocher on

Re: lost my email

Anonymous — Thu, 28 Feb 2019 03:08:01 GMT

@robinbanks44 wrote:
I can use 611 but I am not in a big city so I cant put avocher on

Recharge.com