https://productioncommunity.publicmobile.ca/t5/Get-Support/Password-reset-problems/m-p/195737#M169874 <P>My son's autopay stopped working so he has no service. He's also forgotten his password so is locked out of his account.&nbsp;</P><P>The password reset is useless as there is a many hour delay on receipt and has it a short time expiry window. These emails all seem to arrive in the middle of the night or early in the morning and he keeps missing them.</P><P>I'm at a loss as to how to help him solve this problem...</P><P>&nbsp;</P><P>&nbsp;</P> Wed, 05 Jan 2022 08:31:22 GMT h3ccubu5 2022-01-05T08:31:22Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Password-reset-problems/m-p/195737#M169874 <P>My son's autopay stopped working so he has no service. He's also forgotten his password so is locked out of his account.&nbsp;</P><P>The password reset is useless as there is a many hour delay on receipt and has it a short time expiry window. These emails all seem to arrive in the middle of the night or early in the morning and he keeps missing them.</P><P>I'm at a loss as to how to help him solve this problem...</P><P>&nbsp;</P><P>&nbsp;</P> Wed, 05 Jan 2022 08:31:22 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Password-reset-problems/m-p/195737#M169874 h3ccubu5 2022-01-05T08:31:22Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Password-reset-problems/m-p/195740#M169875 <P>Hi&nbsp;h3ccubu5,</P><P>&nbsp;</P><P>I just sent you a private message please read it, and then get back to me.</P><P>&nbsp;</P><P>Thank you!</P><P>Gregory</P> Sat, 04 Nov 2017 16:04:14 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Password-reset-problems/m-p/195740#M169875 CS_Agent 2017-11-04T16:04:14Z