topic Unanticipated charge in Get Support

Unanticipated charge

StrongRad — Wed, 05 Jan 2022 08:31:19 GMT

So recently I received a charge to my Visa in the amount of $64.41 on Oct. 25th

The thing is, my account is set up for auto-pay on another credit card, so I was wondering if somene from PM could maybe help me in out in explaining what exactly that is a charge for.

@CS_Agent

TIA

Re: Unanticipated charge

mimmo — Sat, 04 Nov 2017 15:03:09 GMT

for account related issue you should send the mods a private message with your account details.

out of curiosity, what does your payment history say/show?

Also if i understood I can't see how PM could charge your second creditcard if it doen;t have it on file. What does your credit card statement say?

Re: Unanticipated charge

Mana — Sat, 04 Nov 2017 18:58:50 GMT

You have already tagged the moderator team.

For account related issues, Its usually better to send a private message to @CS_Agent explaining your issue and providing them your account number and phone number.

Re: Unanticipated charge

StrongRad — Mon, 13 Nov 2017 00:49:00 GMT

Nevermind.. I've sorted it out..

See we put my plan and my wife's plan on the same credit card, one that got us points; well.. at least we thought we had. Meanwhile it still has my credit card information in there, and I guess I just never noticed it billing me this whole time. Luckily we weren't being doublebilled or anything.