topic Re: Data add ons in Get Support

Data add ons

jennaj261 — Wed, 05 Jan 2022 08:29:22 GMT

I accidentally bought 1000mb of USA roaming data as the page moved when I was purchasing. I was trying to get 400mb of data. I will never use the USA data I'm in Canada. Can it be changed to regular data? It cost $23 and I can't use it

Re: Data add ons

passiveegg — Mon, 30 Oct 2017 23:23:22 GMT

Looks like an issue that the the moderators will have to fix. Message them your phone number and account number with the issue. @CS_Agent

Re: Data add ons

Good_Jay — Wed, 01 Nov 2017 02:27:55 GMT

Just like passiveegg mentioned you will need to direct message "Moderator_Team" excluding the quotation marks as written above in order to get your US data addon reimbursed toward your account balance or towards any other add-on or plan.

Re: Data add ons

MoreYummy — Wed, 01 Nov 2017 06:35:18 GMT

Is the issue fixed?

Re: Data add ons

Good_Jay — Wed, 01 Nov 2017 12:50:13 GMT

You will need to message @CS_Agent in order to get the issue fixed.