topic Re: How to operate forgot password or security question in Get Support

How to operate forgot password or security question

ramankant — Wed, 05 Jan 2022 08:29:06 GMT

20 times asked this question but no reply

What are you doing

Re: How to operate forgot password or security question

Murco — Mon, 25 Feb 2019 16:51:43 GMT

Did you try a different browser or incognito mode?

If that doesnt work you might want to contact a moderator

You can click here .

Re: How to operate forgot password or security question

will13am — Mon, 25 Feb 2019 16:53:22 GMT

@ramankant, the password reset is sometimes finicky although some member swear by it working for them. If you are having issues navigating through it, I recommend seeking moderator team assistance with the password reeset. The moderator team can be reached via private message using this link. Please include a detailed description of the issue and the required resolution. This will speed up problem resolution significantly. Refer to the following knowledge base link for additional information on contacting the moderator team.

Re: How to operate forgot password or security question

CS_Agent — Mon, 25 Feb 2019 16:59:09 GMT

Hey @ramankant,

We hope you’re day is going good so far. We recognize the importance of resolving your concern regarding your password reset.

In order to assist you better, we have sent to you a verification email via Private message.

We hope to hear from you at your earliest convenience.

Roxana

Public Mobile Moderator Team