topic Re: Phone reboot on activation in Get Support

Phone reboot on activation

Johnson — Wed, 05 Jan 2022 08:27:11 GMT

Lost my game data once I ported over to Public ... phone did a reboot ???? Changed all my fonts and characteristics of the phone is this normal ???

Re: Phone reboot on activation

Alex888 — Sat, 23 Feb 2019 00:37:09 GMT

I doubt that was because of a change of providers. Did you reset the phone? Or update the software? If your software upgraded the operating system it may have changed fonts/ect. and erased data.

Re: Phone reboot on activation

RobertQc — Sat, 23 Feb 2019 00:36:37 GMT

@Johnson wrote:
Lost my game data once I ported over to Public ... phone did a reboot ???? Changed all my fonts and characteristics of the phone is this normal ???

@Johnson Did you do a factory reset?

Changing your sim card doesn't effect all the rest of the data on your phone, doesn't make any sense.

Unless when you stuck your sim card in, you accidently dislodged your memory card which stored all the rest of your data

Re: Phone reboot on activation

cavemantoronto — Sat, 23 Feb 2019 00:38:49 GMT

@Johnson wrote:
Lost my game data once I ported over to Public ... phone did a reboot ???? Changed all my fonts and characteristics of the phone is this normal ???

That's not normal. Samsung phones do reset if you have a new phone and put a sim in. A phone that has been used before shouldn't do this.

Re: Phone reboot on activation

helpinghand12 — Sun, 24 Feb 2019 02:47:54 GMT

Im guessing that when your phone did the reboot it reset your phone, you could also check that your that your still logged into your apple account

Re: Phone reboot on activation

Sbrown917 — Mon, 25 Feb 2019 17:08:47 GMT

Mine reset as well. Good thing to do is use onedrive to backup data or even Google I use Google to back up everything.