topic Forget pin number in Get Support

Forget pin number

Yuzhexue101 — Wed, 05 Jan 2022 08:26:46 GMT

Is there a way that I can recover or reset my PIN number?

Re: Forget pin number

popping — Fri, 22 Feb 2019 02:43:30 GMT

@Yuzhexue101 wrote:
Is there a way that I can recover or reset my PIN number?

You need to send a private message to moderator to get or reset your account PIN.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Forget pin number

NDesai — Fri, 22 Feb 2019 02:46:52 GMT

@Yuzhexue101 PIN number is usually sent as a text when you activate. So search through your texts and see if you got your PIN from 611. If not, only moderator team can reset it.

Re: Forget pin number

popping — Fri, 22 Feb 2019 03:03:13 GMT

@NDesai wrote:
@Yuzhexue101 PIN number is usually sent as a text when you activate. So search through your texts and see if you got your PIN from 611. If not, only moderator team can reset it.

@NDesai Great solution without needing moderator.

@Yuzhexue101 PM sent you a text message with your PIN number right after activation. If you, like me, and do not delete anything from your phone, look for text message sent from 611. Good luck.

Re: Forget pin number

Yuzhexue101 — Sat, 02 Mar 2019 02:24:54 GMT

Done that, solved it. Thank you.

Re: Forget pin number

Lieux — Sat, 02 Mar 2019 02:41:34 GMT

What was the solution @Yuzhexue101 ?

Re: Forget pin number

Yuzhexue101 — Sun, 03 Mar 2019 02:15:26 GMT

Send private message to the moderator_team and had them reset the PIN number for me.