topic LOST PHONE in Get Support

LOST PHONE

amytudor13 — Wed, 05 Jan 2022 08:26:10 GMT

I lost my phone I believe in my home before FEBURARY 3rd. I have seen call records that show outgoing calls to the Voice Mail on repeated occassion. I am pretty sure no ones has my phone. Could the call records be there becasue when an outside caller calls my line and I do not answer it sends the call to voicemail? I am seeing a record of missed calls that are going to voicemail or does this proof my phone is being used by another party?

EDIT: BY stonechucker to remove personal information.

Re: LOST PHONE

mimmo — Thu, 21 Feb 2019 17:03:18 GMT

Yes the phone is "calling " voicemail. The 4001 is voicemail. Is the first part your number? You might want to delete that part of the post.

Re: LOST PHONE

Anonymous — Thu, 21 Feb 2019 17:13:19 GMT

@amytudor13

Yes voicemail uses call forwarding to call forward to the voicemail access number.

But really....you should remove your phone number from your list.

Edit: @amytudor13: And the two outgoing text recipients might not want to have THEIR numbers exposed for all to see either.

Re: LOST PHONE

popping — Thu, 21 Feb 2019 17:08:43 GMT

@amytudor13

Yes. Those 1 xxx xxx 4001 number is your voicemail server number. You can call your PM number from another phone to get your voicemail while looking for your phone at home.

Re: LOST PHONE

krazykiwi — Thu, 21 Feb 2019 17:19:30 GMT

@popping wrote:
@amytudor13
Yes. Those 1 xxx xxx 4001 number is your voicemail server number. You can call your PM number from another phone to get your voicemail while looking for your phone at home.

I suggest going into you self serve account and setting it as lost.

This will prevent them from using your sim and account.

Have you called to see if someone picks up?

If either response to your particular request leads to the resolution of your issue , please help other community members by marking that post as the solution. Thank You

Re: LOST PHONE

amytudor13 — Thu, 21 Feb 2019 23:53:54 GMT

Thank you for deleting the private information I posted in error.