topic Re: Positive Experience in Get Support

Positive Experience

mynameisrob — Wed, 05 Jan 2022 08:26:05 GMT

Hi all,

I'm a new client to Public Mobile. I wanted to share my experience as it's been a positive one. I spent the past few weeks scouring here + reddit to help make my decision if I would switch to PM. I took note that people are most vocal when they have a negative experience; rarely do people take the time to share feedback on a positive experience.

Previously I was a Bell customer for 8+ years blindly paying my $105 bill for talk, text & 1GB data. I did my research and decided to switch to PM. Everything about the experience has been stellar. Porting my number worked flawlessly and seemingly instantly (not sure what this process all entails - but I was shocked how fast it happened). I paid for 90 days upfront and opted in for auto-pay; that credit was instantly applied to my account and is reflected in my online dashboard for the next pay period. The cell reception and data speed has been equal to the quality I was receiving on Bell's network.

I just wanted to leave this here for anyone out there that's debating making the switch. Everything thus far with PM has been exactly as advertised & the process has been simple. I understand this isn't the case for absolutely everybody; but wanted to share my experience nonetheless. Thank you.

Re: Positive Experience

NDesai — Thu, 19 Oct 2017 17:35:20 GMT

Welcome to Public Mobile and thanks for sharing the positive feedback 🙂

Re: Positive Experience

MEU_21 — Thu, 19 Oct 2017 17:29:24 GMT

Thanks for the positive feedback. It's usually easier to write negative ones, so when a positive one comes along it is always good to share.

I have had many positive experiences with PM and have mentioned them as well.

Re: Positive Experience

Someone_here — Thu, 19 Oct 2017 18:25:45 GMT

It's true we often hear about what went wrong, which might get people to think it always does...

Thanks and welcome!

Re: Positive Experience

Acekiller — Thu, 19 Oct 2017 18:31:45 GMT

Good to hear that you didn't run into issues.

Re: Positive Experience

Mary_M — Thu, 19 Oct 2017 18:36:03 GMT

Hey @mynameisrob,

Welcome to Public Mobile and to our awesome community! Thank you for sharing your positive experience regarding your activation, it's always a pleasure to hear it.

Let us know if you ever have any questions - this is the best place to get help, give help and earn rewards while doing so 🙂

Cheers,

Mary

Re: Positive Experience

pakmode — Thu, 19 Oct 2017 18:36:35 GMT

Great post @mynameisrob

This is really good to hear.

Welcome aboard the PM train.

Re: Positive Experience

Mana — Thu, 19 Oct 2017 19:11:05 GMT

@mynameisrob thanks for sharing your positive experience, usually people share negative experience 🙂

Re: Positive Experience

shartomjam — Thu, 19 Oct 2017 19:35:35 GMT

@mynameisrob Welcome aboard! Glad to hear it was super fast and easy. Thanks for sharing your positive experience.

Re: Positive Experience

srlawren — Thu, 19 Oct 2017 23:37:58 GMT

EDIT: replied to wrong thread, sorry

Re: Positive Experience

Michael77 — Fri, 20 Oct 2017 00:32:59 GMT

@mynameisrob,

Welcome to PM! It's nice to hear your positive experience. I am sure you will continue to enjoy it here. 🙂

Re: Positive Experience

Wonder_why — Fri, 20 Oct 2017 01:52:57 GMT

Welcome to PM, nice to hear happy dude