topic Re: inquiry in Get Support

inquiry

kjfv — Wed, 05 Jan 2022 08:25:08 GMT

I've been trying to login to my account but i couldnt access it. i entered my email address but it says that im not registered but my number is already registered. and i totally forgot my password. what can i do about this? i have to access my account.

Re: inquiry

Murco — Wed, 20 Feb 2019 01:46:37 GMT

@kjfv

click here to private message a Moderator

Re: inquiry

mimmo — Wed, 20 Feb 2019 01:30:59 GMT

Have you tried the lost password feature?

If you signed up in store you might need to create an account.

Re: inquiry

kjfv — Wed, 20 Feb 2019 01:36:54 GMT

Thanks.

Re: inquiry

mimmo — Wed, 20 Feb 2019 01:39:41 GMT

@Murco the link to the kb in your macro has chanded and so has the information needed to contact mods.

Re: inquiry

Jackhyf63 — Wed, 20 Feb 2019 02:35:01 GMT

@kjfv you might have used a different email address than you are currently trying to login with. In any event, the easiest solution is to message the moderator team and they can help resolve the login issue.

Re: inquiry

MJ23 — Wed, 20 Feb 2019 22:43:09 GMT

Were you able to resolve the matter? Did you contact a moderator?

Hope your issue has been resolved.

cheers,

mj23