topic Re: Waiting for Reward in Get Support

Waiting for Reward

Mr-Bump — Wed, 05 Jan 2022 08:24:43 GMT

Hello All,

My community Reward and auto-pay are showing, but only one has been added to my available funds.

Not sure if this can only be handled by the Mods, but if anyone has experienced something similar, how was it solved?

Thanks!

Re: Waiting for Reward

wetcoaster — Sun, 15 Oct 2017 17:09:16 GMT

The rewards will only be converted into funds and applied against your amount due on the day of renewal. I think what you see in "available funds" is just that, available funds, coming from a transaction before this (For example: if you signed up just recently that could be the way the system applies your first autopay reward since it's only taken off your amount due on your first renewal.)

So the way I'm reading it is that on your next renewal your credit card will be charged $41.

Re: Waiting for Reward

ShawnC13 — Sun, 15 Oct 2017 17:40:18 GMT

@Mr-Bump, did you originally sign up for a 30 day plan? I know when I joined I did a 90 day plan and set up autopay and in my account was $6 in available funds. So if you singed up for a 30 day that is where that $2 came from.

Re: Waiting for Reward

Mr-Bump — Sun, 15 Oct 2017 18:25:54 GMT

@wetcoaster Thank you, that makes perfect sense!

Re: Waiting for Reward

Vimalkumar — Sun, 15 Oct 2017 21:38:09 GMT

Hello,

I am not a moderator.You have to wait for next payment cycle in jan2018 .i am sure you will get balance $6 in next payment cycle.

I suggest you please send this screenshot to moderator by your account number.they will provide you propwr solution.

Regards

Vimal

Re: Waiting for Reward

pakmode — Mon, 16 Oct 2017 15:03:33 GMT

As others have mentioned you will have to wait until your next billing cycle.