topic Re: Account suspended in Get Support

Account suspended

ICJ — Wed, 05 Jan 2022 08:23:24 GMT

My account has been suspended for whatever reason. I signed up 3 months ago and signed up with auto pay. I get this message on my account:

"Your account has been suspended. Make a payment to reactivate your current plan.

Suspended accounts are deactivated after 90 days if payment is not received. You will lose your phone number and service." It also says: Balance due: $0.00.

AutoPay
You are currently registered for dynamic Autopay
AutoPay Next Payment Date: Oct 6, 2017
AutoPay Amount: This is your plan cost minus Rewards. Any Available funds will be applied first.

Please help I have been out of service for 2 days.

Re: Account suspended

ICJ — Sun, 08 Oct 2017 22:36:55 GMT

Solved, thank you.

Re: Account suspended

jenniferpm — Sun, 08 Oct 2017 23:22:46 GMT

Re: Account suspended

theaxe67 — Mon, 09 Oct 2017 01:30:24 GMT

What was the solution? This happend to me yesterday too, and public mobile willn ow not accept my credit card, despite it working everywhere else today and yesterday

Re: Account suspended

jeffster1970 — Mon, 09 Oct 2017 19:43:51 GMT

@theaxe67 wrote:
What was the solution? This happend to me yesterday too, and public mobile willn ow not accept my credit card, despite it working everywhere else today and yesterday

I self-corrects usually. You should be able to still use your phone during that time.