topic Re: Data overage charges in Get Support

Data overage charges

orahman — Wed, 05 Jan 2022 08:22:55 GMT

Will I be charged data overage charges or will data stop working after my allotted data usage is used up ? Please advise.

Re: Data overage charges

NuYearNuMobile — Sat, 16 Feb 2019 20:58:02 GMT

https://productioncommunity.publicmobile.ca/t5/Plans-Add-Ons/Disable-included-data-on-my-plan/m-p/327280#M38720

There are no overage charges and your internet access will just stop once you reach the limit.

Re: Data overage charges

mimmo — Sat, 16 Feb 2019 20:58:12 GMT

Once used the data simply stops. No overages.

Re: Data overage charges

ShawnC13 — Sat, 16 Feb 2019 20:58:25 GMT

@orahman wrote:
Will I be charged data overage charges or will data stop working after my allotted data usage is used up ? Please advise.

Your data will stop after you have used up what comes with your plan. You can purchase data add-ons but there will never be any surprise overage charges with PM, If you haven't pre-paid for it you don't have it

Re: Data overage charges

lheintzman — Sat, 16 Feb 2019 21:04:16 GMT

@orahman wrote:
Will I be charged data overage charges or will data stop working after my allotted data usage is used up ? Please advise.

Public Mobile is a prepaid service, so there's no such thing as overage or unexpected charges. When you've used up the data you purchased it just stops. One downside : If you run out too early in your service cycle, you'll have to wait for your next renewal date, or purchase an add-on.

Re: Data overage charges

rh66 — Thu, 21 Feb 2019 21:34:49 GMT

Okay... when i was sold this plan i was told that data never stops, just gets limited to beyond slow speed and the reason i signed up. Was this wrong information?

Re: Data overage charges

Metal1967 — Thu, 21 Feb 2019 21:37:50 GMT

@rh66 wrote:
Okay... when i was sold this plan i was told that data never stops, just gets limited to beyond slow speed and the reason i signed up. Was this wrong information?

@rh66

You were missinformed..once you use all your data its gone

Re: Data overage charges

Lieux — Thu, 21 Feb 2019 21:43:20 GMT

The plans with data are for 30 days...but the option with data have no limit date...that's the difference...

In Canada Data Add-Ons⁷

Any unused data will roll over to your next cycle.

1 GB Data$30

200 MB Data$10

Re: Data overage charges

computergeek541 — Thu, 21 Feb 2019 21:38:13 GMT

@rh66 wrote:
Okay... when i was sold this plan i was told that data never stops, just gets limited to beyond slow speed and the reason i signed up. Was this wrong information?

Yes, this is wrong Data will stop working when you have used the plan amount.

Re: Data overage charges

rh66 — Thu, 21 Feb 2019 21:40:06 GMT

illimited what?

Re: Data overage charges

rh66 — Thu, 21 Feb 2019 21:46:05 GMT

Unlimited Data Plans in Canada

Carrier Unlimited Plan Prices Full Speed Data Cap Full Speed Downloads Unlimited Downloads* Best Plan

Freedom Mobile	$15-$100 /month	250MB to 20GB in Freedom Zones	~100 Mbps LTE	256 kbps	Talk, Text and 10GB $60/month
SaskTel	$75-$125 /month	15GB nationwide	~200 Mbps LTE	2.0 Mbps	Unlimited Data Promo $75/month
Chatr Mobile	$35-$50 /month (prepaid)	1-8GB nationwide	3.0 Mbps 3G speeds	64 kbps	Talk, Text and 4.5GB $40/month
Lucky Mobile	$35-$50 /month (prepaid)	1-8GB nationwide	3.0 Mbps 3G	128 kbps	Talk, Text and 4.5GB $40/month

Re: Data overage charges

Iggypop2813 — Thu, 13 May 2021 19:08:06 GMT

I was told the same....because I specifically asked about it. Or I would not have switched from the provider i was starting to have problems with.

Literally, I asked more than once. As I have no WiFi where I live. Walked to buddies to use his.

Little hot under the collar now, but I will be discussing this with person where I got sim card from. I already had a sim card from one of the other providers l, so that was $11.30 I would not have spent. . All said and done. I put out $48.20 for something I was lied to about. Or as you put it misinformed. As well I spent about 6 hours time, between going to get the card and vouchers (set up auto pay for next month.) and then setting up account/activating card. Might not have taken as long for others. But after I entered the voucher pins and and saw that the amount owing drop to $0 I hit activate it seemed it didn't work.

I did figure out the problem. But I beginning to think I choose wrong.