topic Re: Total bullbleep in Get Support

Total bullbleep

Dkadam29 — Wed, 05 Jan 2022 08:22:50 GMT

I changed my plan, paid for the new changes and till now my phone service is not back up..im very confused and annoyed at this point. Can someone please help me with this? My email is xxxxxxxxxx@hotmail

Re: Total bullbleep

Michael77 — Sat, 07 Oct 2017 15:02:55 GMT

I have tagged the moderators for you. They will be able to help you.

@CS_Agent

Re: Total bullbleep

ShawnC13 — Sat, 07 Oct 2017 15:05:13 GMT

@Dkadam29, sorry to hear you are having some issues. Was your plan suspended or inactive before you made the change? If so only a MOD can make a plan change. Either way if you still don't have phone service.

You will need to message a MOD for assistance, click on this link Moderator Team

to send a private message .

In your message please include:

* PM account email address

* PM phone number

* Detailed explanation

Community Moderators are available from Mon-Thursday 9am(Eastern) to 9pm(Eastern) and Friday, Saturday, and Sunday from 9am(Eastern) to 7:30pm(Eastern)

More info on moderators: https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Moderators/ta-p/76452

Re: Total bullbleep

stonechucker — Sat, 07 Oct 2017 15:13:01 GMT

@Dkadam29 The first question I always asked as a help desk support worker was, have you turned it off, and turned it back on again?

this is a common fix for plan changes.

Re: Total bullbleep

Dkadam29 — Sat, 07 Oct 2017 16:53:56 GMT

Ive done that several times over...ive even turned the network off and on

Re: Total bullbleep

will13am — Sat, 07 Oct 2017 17:26:36 GMT

Please stop the raaage! It solves nothing. Have you messaged the moderator team so they can look into the problem?

Re: Total bullbleep

mtfolks — Sat, 07 Oct 2017 17:32:54 GMT

@Dkadam29 I would advise removing your email from your post and like others have suggested PM the moderators with your information. They should be able to resolve your issues fairly quickly and painlessly.

Re: Total bullbleep

NDesai — Sat, 07 Oct 2017 17:35:51 GMT

@mtfolks wrote:
@Dkadam29 I would advise removing your email from your post and like others have suggested PM the moderators with your information. They should be able to resolve your issues fairly quickly and painlessly.

Edited. Please do not post any personal info as this is public community.

Re: Total bullbleep

mtfolks — Sat, 07 Oct 2017 17:37:33 GMT

@NDesai You're fast!

Re: Total bullbleep

Luddite — Sat, 07 Oct 2017 20:33:39 GMT

Just a reminder for everyone that a plan change AFTER expiry cannot be completed in self serve. One must make a payment equal to the plan cost, then contact the moderators to add the plan.

topic Re: Total bull**bleep** in Get Support

Total bull**bleep**

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topic Re: Total bullbleep in Get Support

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